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Optimization
Capper Optimization is a service which provides customers assistance with tests and data to determine optimum capper settings, resulting in a good seal. Genesis personnel will visit the customer facility, where a number of vials will be sealed at various capper settings. These sealed vials will then go through a number of tests, including a leak test, visual inspection for cosmetic quality of the seal, and residual seal force readings. All information is recorded and a matrix developed, showing the capper settings that yield vials that have the lowest leakage rates while the best aesthetics. Customers receive a full data package which can be used as part of their cycle development process.
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Rebuilds
Many of the Westcappers® which have been in service for a number of years, can be completely rebuilt, extending their processing life cycle. As part of a complete rebuild, all worn parts and electrical wiring, if needed, will be brought up to standard. Our newly designed OSHA compliant safety enclosure will also be added. Full testing of the equipment and warranty of replaced parts, completes the service. Genesis recommends doing rebuilds every 3 to 5 years.
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Integration
As a result of the experience Genesis has had in the industry, we can provide customers value-added integration services. These services are available at the customer site or as part of a multi-equipment purchase, with integration and testing of the equipment performed at our Exton, PA facility.
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Training
A formalized training program will be presented at the customers facility. Specific modules are available for Line Supervisors, Maintenance Personnel, and Operators. The program consists of topics such as Equipment Overview, Pre-Operation Tasks, Operation, Setup, Error Conditions and Safety. A hands on presentation at the equipment will also be part of the training. Included with the training will be handouts with easy-to-follow instructions and photos. Certificates of Completion will be distributed to all attendees which can be incorporated in personnel files. This program can be utilized for new employees as well as annual refresher programs.
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